Introduction — what signing in lets you do

Signing in to iTrustCapital gives you access to a purpose-built platform that lets U.S. investors buy and sell cryptocurrencies (Bitcoin, Ethereum and many others) and physical gold & silver inside tax-advantaged IRAs — 24/7 — from a single dashboard. Once authenticated you can fund an IRA, roll over qualified retirement assets, place buy/sell orders for crypto or metals, review account activity, download tax reporting, and configure security settings and withdrawal preferences.

Where to sign in

Use the official iTrustCapital sign-in portal: the secure web app and mobile app entry points are accessible from the company’s main site and app stores. Bookmark the official login page instead of following links in email or social media to avoid phishing. The platform’s web login URL and mobile app entry are the canonical places to authenticate. :contentReference[oaicite:0]{index=0}

Quick: step-by-step sign-in flow

  1. Open the official site or app. Navigate to the iTrustCapital homepage and click “Log In” or open the official mobile app.
  2. Enter your registered email and password. Use a password manager to avoid typos and password reuse.
  3. Complete two-factor authentication (2FA). If you have 2FA enabled, input the code from your authenticator app or use the hardware option where available.
  4. Confirm device & session preferences. Optionally mark trusted devices if you use a personal computer; avoid marking shared or public devices.
  5. Verify your dashboard after login. Review recent activity, alerts, and current holdings immediately after signing in.

What "Sign In" means for an IRA user

On iTrustCapital signing in unlocks access to self-directed IRA functionality: buying/selling supported cryptocurrencies, purchasing physical gold and silver inside your IRS-approved retirement account, viewing tax reports, and initiating transfers or distributions when eligible. The platform’s interface is designed around retirement workflows — onboarding, rollovers, and tax reporting — rather than the trading-only workflows of many exchanges. :contentReference[oaicite:1]{index=1}

Fees & pricing you should expect

iTrustCapital emphasizes straightforward pricing: there are no monthly or annual platform fees, and the primary costs are per-transaction charges. For cryptocurrencies the platform charges a flat transaction fee (percent-based), while precious metals have a per-ounce markup. Review the official pricing page for current exact figures and any updates. :contentReference[oaicite:2]{index=2}

Typical fee highlights

  • Flat crypto transaction fee (platform-published rate).
  • Gold & silver are sold at a small markup over spot per ounce.
  • No monthly or maintenance fees for the base IRA product — check current pricing for Premium Custody Accounts or institutional services.

Custody, security posture, and insurance

iTrustCapital operates as a fintech platform for alternative-asset IRAs and works with institutional custody partners to hold assets. The firm emphasizes institutional-grade custody for client assets and a closed-loop model for certain custody account products, which is intended to reduce external wallet risk. Understand where your assets are held (custodian name and custody model) from official disclosures during onboarding or in your account settings. :contentReference[oaicite:3]{index=3}

Two-factor authentication (2FA) & account protection

Enable 2FA immediately when you create an account. The most secure 2FA options are authenticator apps or hardware security keys rather than SMS. Additionally, keep recovery codes in a secure offline place and avoid sharing those codes with anyone. If your 2FA device is lost or stolen, your recovery codes and the platform’s identity verification flow are your path to regain access.

Practical 2FA checklist

  • Register an authenticator app (Authy, Google Authenticator, etc.).
  • Consider a hardware security key for institutional or high-value accounts.
  • Store backup/recovery codes offline (encrypted file + physical copy).

How to get started (open an IRA or roll over)

If you’re new, the onboarding flow walks you through selecting an IRA type, funding it (rollover or new contribution), and then enabling trading for crypto and metals. iTrustCapital’s resources guide transfers and rollovers from 401(k), 403(b), TSP, and other plans; expect identity verification and documentation during account setup. Once your IRA is funded, you can trade 24/7 using the platform interface. :contentReference[oaicite:4]{index=4}

Premium Custody Accounts & non-IRA options

Beyond IRAs, iTrustCapital offers Premium Custody Accounts (PCA) for non-IRA custody, designed to supply a closed-loop custody experience for users who want 24/7 access without moving assets to an external wallet. PCAs include priority support and custody controls tailored to retail and institutional customers. Review PCA terms and minimums if considering the non-IRA custody option. :contentReference[oaicite:5]{index=5}

Practical security: what to do after signing in

  • Immediately review recent sessions and device history for unexpected access.
  • Check withdrawal and transfer settings and enable whitelists if available.
  • Download tax reports and account statements you may need for recordkeeping.
  • Revoke API keys or third-party access you don’t recognize or use.

Troubleshooting common login problems

Forgot password

Use the platform’s “Forgot password” flow on the official login page. You will receive a secure password reset link to your registered email. If the email does not arrive, check spam and any email rules you’ve created.

Cannot access 2FA

If your authenticator device is lost, use your stored recovery codes to regain access. If you did not save recovery codes, contact iTrustCapital support and prepare to complete identity verification — the process typically requires proof of identity and other account details to restore access securely.

Locked account or suspicious activity

If you detect suspicious logins or transactions, change your password from a secure device, revoke active sessions and API keys, and contact support immediately. Include timestamps and screenshots when asking for help — they speed investigations and incident response.

Frequently asked questions

Can I hold Bitcoin, Ethereum, and gold inside a single IRA?

Yes — iTrustCapital supports cryptocurrencies and physical gold & silver inside self-directed IRAs, allowing a single retirement account to hold multiple asset types. Product pages provide details about metal types and custody for physical bullion. :contentReference[oaicite:6]{index=6}

How much does trading cost?

Crypto transactions incur the platform’s transaction fee (refer to the pricing page for the published rate). Gold and silver purchases are sold at a per-ounce markup over spot. There are generally no monthly maintenance fees for standard IRA accounts — always confirm current fees on the platform before trading. :contentReference[oaicite:7]{index=7}

Is my crypto insured?

iTrustCapital has stated institutional custody protections for assets and refers to custody and insurance arrangements in its disclosures; specifics (cover limits, scope, and third-party insurers) are published by the platform and its custody partners. Review the platform’s custody documentation and FAQs for the most current insurance and custody disclosures. :contentReference[oaicite:8]{index=8}

Best practices — checklist to copy and keep

  1. Enable 2FA (authenticator app or hardware key). Keep recovery codes offline.
  2. Use a unique, long password stored in a password manager.
  3. Bookmark the official site; never log in via email links unless you created them yourself.
  4. Keep your device OS and browser updated and minimize risky browser extensions.
  5. For large balances, consider segregating long-term holdings into cold custody or a dedicated custody product.

Closing note

Signing in to iTrustCapital is the key to accessing crypto and precious metal opportunities inside tax-advantaged retirement accounts. The platform is designed to combine easy access with institutional custody practices and clear pricing, but account safety depends on both platform controls and your day-to-day habits. Use the checklists above, enable strong authentication, and contact official support channels for account-specific questions.